Behavioral Public Performance
Behavioral Public Performance
How People Make Sense of Government Metrics
Leth Olsen, Asmus; Van Ryzin, Gregg G.; Moynihan, Donald P.; James, Oliver
Cambridge University Press
06/2020
75
Mole
Inglês
9781108708074
15 a 20 dias
152
Descrição não disponível.
1. Introduction. Connecting two revolutions; 2. What's in a (performance) number?; 3. Frames; 4. Comparisons; 5. Motivated reasoning; 6. Sources; 7. Stereotypes and anti-public sector bias; 8. Autonomy and learning; 9. Lessons for practice and governance.
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performance management; performance information; accountability; decision-making; cognitive biases; citizen-state interaction; behavioral public performance
1. Introduction. Connecting two revolutions; 2. What's in a (performance) number?; 3. Frames; 4. Comparisons; 5. Motivated reasoning; 6. Sources; 7. Stereotypes and anti-public sector bias; 8. Autonomy and learning; 9. Lessons for practice and governance.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.